Who we are
LeadLaunch Solutions is a lead generation and growth systems business serving businesses across the UK. If you contact us or submit an enquiry through the website, we may process your details so we can review the request, reply, and improve the service.
What we collect
- Name, business name, email address, phone number, and enquiry details you provide.
- Your choice to let us call and, if you provide an email address, email you about your enquiry, together with when that choice was recorded.
- Information about service interest, target area, and notes submitted through the enquiry flow.
- Basic attribution information such as UTM parameters, referral source, landing page, and booking choice when available.
Why we collect it
- To reply to enquiries and review whether the service is a good fit.
- To contact you about the enquiry by phone and, if you provided an address, email. An enquiry does not opt you in to unrelated marketing emails.
- To manage booking and follow-up routes requested by the visitor.
- To understand which pages, campaigns, or traffic sources are generating useful enquiries.
Enquiry confirmations and follow-up emails
We use Resend to send confirmations for website enquiries, optional branded booking emails and call reminders, and relevant follow-ups about your enquiry. Resend processes the recipient’s email address, name and message content for delivery. Booking emails include the agreed meeting time and joining link; private CRM notes are not included.
You can reply directly to our support address or use the email preferences link to stop automated follow-ups and reminders. We record delivery requests and sending status to avoid duplicate messages and manage your preferences. An enquiry does not subscribe you to unrelated marketing. Google Calendar invitations are managed separately through the meeting feature.
Google Calendar meetings
A dashboard owner can connect a Google account to arrange meetings. We use its account email and Calendar access to create or update meetings booked through the dashboard, generate Google Meet links, and send invitations to the lead and assigned closer. Google processes the meeting title, time, invitation message and attendee email addresses for this purpose. Internal lead notes are not included in invitations.
We also use the organiser’s authorised Google Meet settings permission to configure dashboard meetings for Open link access. Anyone holding a meeting link can join without asking to be admitted; links should be shared only with intended participants. We store the organiser email, meeting time, Calendar event ID and Meet link in the private CRM. Connection credentials stay on the server and are not included in the public website. The owner can disconnect Google Calendar in the dashboard, which revokes the connection and removes its stored refresh token. Existing Calendar meetings remain until separately removed.
Google account and Calendar data are used to provide the meeting feature. We do not sell this data or use it for advertising. Our use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. Contact us at the address below to request correction or removal of meeting data.
How long we keep it
We keep enquiry information for as long as it is reasonably needed for business communication, lead handling, service delivery, or legal record-keeping. We may delete or anonymise data when it is no longer needed.
Your rights
You can request access, correction, or deletion of your personal data where applicable. To do that, email support@leadlaunchsolutions.co.uk.
Contact
If you have a privacy question, contact support@leadlaunchsolutions.co.uk.